Terms of Business

Introduction

These Terms of Business apply to all services provided by RevenueGuard Consultancy Limited (“the Consultant”) to the Client. By engaging the Consultant, the Client agrees to these terms. RevenueGuard Consultancy Limited is a company registered in England and Wales, Company Registration Number 17204847, with its registered address at 38 Rein Road, Morley, Leeds, LS27 0JA.

Services

The Consultant provides cash flow consultancy, invoicing support, and credit control services. Services may include:

• Review and improvement of invoicing processes and payment terms
• Raising and issuing invoices on behalf of the Client
• Credit control and payment chasing
• Maintenance of debtor records
• Customer communication regarding outstanding balances
• Cash flow process reviews and recommendations

The exact scope of work will be agreed in writing prior to commencement. Where a debt remains unresolved after exhausting reasonable credit control measures, the Consultant may, at the Client’s request, refer the matter to a third-party debt recovery firm. Any such referral will be made with the Client’s prior written consent. The Consultant does not act as a debt recovery agency and accepts no liability for the actions or outcomes of any third-party firm instructed.

Fees and Payment

Fees will be agreed in advance and may include:

• One-off consultancy fees
• Monthly retainer fees for credit control and invoicing services
• Ad hoc hourly support fees

All credit control and ongoing service fees are payable in advance prior to work commencing. All other invoices issued by the Consultant are payable within 7 days unless otherwise agreed in writing. The Consultant reserves the right to suspend or withhold services if payment is not received in line with agreed terms.

No Guarantee of Outcome

While the Consultant will take all reasonable steps to chase and manage overdue invoices on behalf of the Client, no guarantee is given that all outstanding balances will be successfully collected. The Consultant shall not be liable for any failure to obtain payment from the Client’s customers.

Client Responsibilities

The Client agrees to:

• Provide accurate and complete information
• Ensure all invoices and contractual agreements with their customers are valid and enforceable
• Respond promptly to requests for information
• Notify the Consultant immediately of any payments received directly from debtors

The Consultant will not be responsible for any loss arising from inaccurate or incomplete information provided by the Client.

Authority to Act

The Client authorises the Consultant to communicate with their customers regarding invoices and outstanding payments on their behalf. The Consultant will act professionally at all times but does not accept liability for the actions or responses of third parties.

Intellectual Property

All reports, documents, templates, and materials created by the Consultant in connection with the services remain the intellectual property of RevenueGuard Consultancy Limited unless otherwise agreed in writing.

Limitation of Liability

The Consultant’s liability for any claim arising from services provided shall be limited to the total fees paid by the Client in the preceding 3 months. The Consultant shall not be liable for:

• Loss of profit
• Loss of business
• Indirect or consequential losses
• Actions or omissions of third parties

Confidentiality

All information provided by the Client will be treated as confidential and will not be disclosed to third parties without consent, unless required by law or necessary to provide the services.

Data Protection

The Consultant will handle all personal and business data in accordance with applicable data protection laws, including UK GDPR and the Data Protection Act 2018. The Client is responsible for ensuring they have the right to share any data provided to the Consultant.

Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good faith negotiation in the first instance. If a resolution cannot be reached, either party may refer the matter to mediation before pursuing legal action.

Termination

Either party may terminate the agreement by providing written notice, subject to the terms below. For credit control and ongoing monthly services, the Client agrees to a minimum fixed term of either 6 or 12 months, as outlined in the agreed service proposal. During the fixed term, the agreement cannot be terminated early unless agreed in writing by the Consultant.

All credit control fees are payable in advance and are non-refundable once the service period has commenced. Following the initial fixed term, the agreement will continue on a rolling monthly basis unless terminated by either party with 30 days’ written notice.

If the Client terminates the credit control service:

• During the fixed term, the remaining balance of the contract term will become due
• After the fixed term without providing 30 days’ notice, the full fee for the notice period will remain payable

Any outstanding invoices for services already provided shall remain due and payable upon termination.

Independent Contractor

The Consultant operates as an independent contractor and is not an employee of the Client. Nothing in these Terms shall create or imply a partnership, joint venture, agency, or employment relationship.

Governing Law

These Terms of Business are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Acceptance

By proceeding with services, the Client confirms acceptance of these Terms of Business. Where a separate service agreement has been signed, these Terms of Business apply in conjunction with that agreement.